If you have any additional questions that are not addressed in this FAQ section, please do not hesitate to call us at 1-866-873-0879. Our care counselors are always available to help answer any questions you may have regarding your testing, your treatments options, and your health.
How do I get results?
Results are provided to you over the phone to ensure your confidentiality. Every test includes an actual consultation with a care counselor and potential treatment options. Unlike most STD testing services in which you simply get a piece of paper, we ensure all tests are thoroughly discussed so you understand what your results mean. If you request a hard copy, we can send them after speaking with a care counselor to ensure your privacy is upheld.
How long does it take to get results?
All of our lab services are expedited as a rush order with no additional cost to you. Typically, results are processed within just 24 to 72 hours, making us the fastest provider of results in the industry. We respect your privacy, which is why no results will ever be sent to you without you contacting us first. We recommend calling in after the second business day, and a care counselor will advise you on the status of your results.
Do you take walk-ins?
We use private laboratories that offer same-day STD testing. This means, after you order a test online from our website, or over the phone from one of our counselors, you can immediately go into the private collection facility any time it is open. The collection process takes just five minutes, and you’re free to attend any Quest Diagnostics lab in our network of your choice.
How do I go about setting up a test?
We offer two ways to order a test. Our online service allows you to select the tests you want and a location of your choice within minutes. All information is kept confidential, and as soon as your test order is placed, you may proceed to the testing site for your samples to be drawn. If you have questions or are unsure of which tests you might need, our care counselors are here to advise you on which screening option is right for your situation.
What is an STD/STI?
STD is short for sexually transmitted disease. It is also commonly referred to as an STI, or sexually transmitted infection. STDs can be contracted and transferred from person to person during any sexual intercourse, including vaginal, anal and oral intercourse.
Who should be tested?
Nobody is immune to contracting an STD, so if you are sexually active, it is very important that you be tested. Not all STDs produce symptoms, so you could be a carrier and not show any signs of it. If you are sexually active, call us today at 1-866-873-0879 to begin your testing process today and avoid any future complication.
Are symptoms the same for all STDs?
No, there are a broad range of symptoms for various STDs. Some are even asymptomatic, meaning they show no symptoms, while others will produce symptoms in as early as a few weeks after contraction. Asymptomatic STDs are still able to be transmitted to other people and can later become symptomatic. If have an STD and you miss the treatment window, you may have a more difficult time dealing with that STD later on. Some common symptoms are body sores, a burning sensation while urinating, discharge from the penis or vagina, and darker than normal urine. If you are sexually active, get tested to make sure you are not a carrier and gain some peace of mind.
Can I get an STD from oral intercourse?
Yes, STD transmission is not limited to vaginal sex. It can be transferred from oral, anal, and vaginal intercourse.
What type of sample does the test require?
The fluid sample required varies for each STD. For some, it is a urine sample. These STDs include chlamydia and gonorrhea. A blood test is required to determine if other STDs are present in the body. These include Hepatitis B/Hepatitis C, herpes, HIV, and syphilis. No matter the type of sample required, the testing procedure is quick and simple for you.
Are there local testing facilities?
We offer testing facilities nationwide, so there is always a convenient place for you to be tested. All you have to do is use our locator to find a list of facilities close to you.
Are my results confidential?
Priority STD Testing prides itself on the well-being of our patients. Because of this, your results are always 100% confidential, and you will always be treated professionally during every step of the testing process.
How do I know what type of test I should take?
If at any point you need assistance, call us at 1-866-873-0879 and one of our care counselors will assist you with any questions you may have regarding your testing options. We offer both customized tests and comprehensive panels, so you know you will always have the best option for your situation. We also offer a tool to recommend a test if you are unsure of which test is right for you.
How long does testing take and do I need to make an appointment?
Testing is extremely quick, taking only five minutes of your time. No appointment is necessary, so you just need to locate your local testing facility and order your test before you go there. We make it as quick and simple as possible for you.
What happens after my test is complete?
After you have been tested, your results begin to process within 24 to 72 hours. All you have to do is call us at 1-866-873-0879 to receive your results. Should any of your tests come back positive, our care counselors are there to assist you with any questions you may have. In the case of a positive result, one of our physicians can call a prescription into any pharmacy in the nation for a consultation fee.
*NOTE* We are currently unable to provide treatment to patients in the following states: Alaska, Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Dakota, and Vermont.